AJIO Sellers — Stop Losing Claims. Start Winning Automatically.
AJIO is one of India's most demanding marketplaces for sellers. Returns are frequent, disputes are complex, and AJIO's claim process requires video evidence — every single time.
TrackVid is the only AI-powered Video Management System (VMS) built specifically for AJIO sellers. When AJIO asks for 'CCTV footage', our system finds the video and responds automatically — without you lifting a finger.
What You Get with TrackVid
- ✓ Automated email reply to AJIO's "CCTV footage required.." emails
- ✓ Every order linked to Order ID, AWB & SKU — instantly searchable
- ✓ Return inspection recording to counter wrong-item returns
- ✓ Full return reconciliation to prevent loss from lost parcels
- ✓ Auto-claims to AJIO — even for lost parcels
- ✓ High-volume support — 500 to 10,000+ daily AJIO orders
Why AJIO Sellers Need TrackVid Specifically
CCTV Footage = Mandatory
AJIO frequently requests CCTV footage as proof — without it, your claim is auto-rejected.
30–45 Day Return Window
AJIO's return window is 30–45 days — you need footage stored and accessible for at least 45 days.
Generic CCTV Is Useless
Generic CCTV cannot link footage to an Order ID — you end up scrolling through hours of video.
TrackVid solves all of this:
From recording to claim resolution — completely automated for AJIO sellers.
AJIO-Specific Features at a Glance
AJIO CCTV Email Auto-Reply
AI responds to AJIO claim email with the correct packing video automatically — no manual email needed.
Order-Linked Video
Every AJIO order has its own tagged packing video — instantly searchable by Order ID or AWB number.
Return Unboxing Recording
Counter-evidence when customer returns the wrong item — triggered on AWB scan at return receipt.
60-Day Cloud Retention
Video available when AJIO requests it weeks later — fully covers AJIO's 30–45 day return window.
HD Video Capture
Shipping label & product condition clearly visible in every frame — meets AJIO's evidence requirements.
90%+ AJIO Claim Win Rate
Undeniable, tamper-proof proof that satisfies AJIO's dispute resolution team — every single time.
What AJIO Sellers Say About TrackVid
Real results from sellers who switched to TrackVid for AJIO
"A perfect fit for AJIO — TrackVid's 100% automated VMS streamlines everything from dispatch to claims."
Janak Parmar
J.Kanji
"Selling on AJIO is seamless with TrackVid's automated dispatch and claims workflow."
Niraj Sohaliya
Niza Fashion & Krevy Fab
Ready to Win 90%+ of Your AJIO Claims?
Join 1000+ Indian e-commerce sellers already using TrackVid to automate their AJIO dispute process. Set up in under 15 minutes — no extra hardware needed.