AJIO Sellers. Stop Losing Claims. Start Winning Automatically.
AJIO is one of India's most demanding marketplaces for sellers. Returns are frequent, disputes are complex, and AJIO's claim process requires video evidence, every single time.
TrackVid is an AI-powered Video Management System (VMS) built specifically for AJIO sellers. When AJIO asks for 'CCTV footage', our system finds the video and responds automatically, without you lifting a finger.
What You Get with TrackVid
- ✓ Automated email reply to AJIO's "CCTV footage required.." emails
- ✓ Every order linked to Order ID, AWB & SKU, instantly searchable
- ✓ Return inspection recording to counter wrong-item returns
- ✓ Full return reconciliation to prevent loss from lost parcels
- ✓ Auto-claims to AJIO, even for lost parcels
- ✓ High-volume support, 500 to 10,000+ daily AJIO orders
Why AJIO Sellers Need TrackVid Specifically
CCTV Footage = Mandatory
AJIO frequently requests CCTV footage as proof, without it, your claim is auto-rejected.
30–45 Day Return Window
AJIO's return window is 30–45 days, you need footage stored and accessible for at least 45 days.
Generic CCTV Is Useless
Generic CCTV cannot link footage to an Order ID, you end up scrolling through hours of video.
TrackVid solves all of this:
From recording to claim resolution, completely automated for AJIO sellers.
AJIO-Specific Features at a Glance
AJIO CCTV Email Auto-Reply
AI responds to AJIO claim email with the correct packing video automatically, no manual email needed.
Order-Linked Video
Every AJIO order has its own tagged packing video, instantly searchable by Order ID or AWB number.
Return Unboxing Recording
Counter-evidence when customer returns the wrong item, triggered on AWB scan at return receipt.
60-Day Cloud Retention
Video available when AJIO requests it weeks later, fully covers AJIO's 30–45 day return window.
HD Video Capture
Shipping label & product condition clearly visible in every frame, meets AJIO's evidence requirements.
85-90% AJIO Claim Win Rate
Undeniable, tamper-proof proof that satisfies AJIO's dispute resolution team, every single time.
What AJIO Sellers Say About TrackVid
Real results from sellers who switched to TrackVid for AJIO
"A perfect fit for AJIO. TrackVid's 100% automated VMS streamlines everything from dispatch to claims."
Janak Parmar
J.Kanji
"Selling on AJIO is seamless with TrackVid's automated dispatch and claims workflow."
Niraj Sohaliya
Niza Fashion & Krevy Fab
Ready to Win 85-90% of Your AJIO Claims?
Join 1,100+ Indian e-commerce sellers already using TrackVid to automate their AJIO dispute process. Set up in under 15 minutes, no extra hardware needed.