Works with the tools you already use.
TrackVid plugs into your marketplaces, order management system, and WhatsApp stack — so videos, orders, and customer conversations stay in sync without extra work.
Connect your marketplace orders
Automatic order-to-video linking and one-click claim filing.
AJIO
Official VMS partner
- Auto-link packing video to every AJIO order
- One-click claim filing with pre-attached proof
- Real-time dispute status tracking
Amazon SP-API
Selling Partner API
- Real-time order pull via official SP-API
- Multi-seller-account support
- Auto-attached evidence for A-to-Z claims
Sync with your OMS
Pull orders from your OMS into TrackVid — no manual data entry, no CSV uploads.
Base
Unified order management
- Orders from every channel flow into TrackVid
- Video-proof links sync back to Base automatically
- Shipment + dispute status in one dashboard
Send proof over WhatsApp
Share packing video links with buyers automatically through your WhatsApp Business stack.
Interakt
WhatsApp Business Platform
- Order-confirmation messages with video link
- Shipping + delivery event triggers
- Buyer auto-replies with proof on demand
Mark360
AI WhatsApp automation
- Smart proof delivery based on order events
- Dispute de-escalation flows with video
- Reactivation campaigns for repeat buyers
11za
WhatsApp Business API
- Broadcast campaigns with video-link templates
- Chatbot workflows for order queries
- Bulk proof-sharing for dispute batches
Three steps to a connected stack
No dev team needed. Most sellers go live in under five minutes.
Connect
Pick your marketplace, OMS, or WhatsApp tool from the list and authenticate in one click.
Sync
Orders flow in automatically. Every packing video is indexed and linked to its order ID.
Automate
Claims file themselves, buyers get proof on WhatsApp, disputes win themselves.
Request an integration, get it prioritised.
We ship new integrations every month based on seller demand. Tell us what you need and we'll add it to the roadmap.