Built by Sellers, for Sellers.
TrackVid was born out of a real problem faced by Indian e-commerce sellers every day — fake return claims, missing inventory, and marketplace disputes with no evidence to win.
We watched fashion brands in Surat lose lakhs every month to fraudulent returns on AJIO, Amazon, and Flipkart — not because they were wrong, but because they had no proof. CCTV footage existed but couldn't be linked to specific orders. Claims were filed manually and lost automatically.
"We built TrackVid to change that — using AI and automation to make every packing moment count as irrefutable evidence."
AI-Powered VMS + CMS for Indian Sellers
TrackVid is an AI-powered Video Management System (VMS) and Claim Management System (CMS) for Indian e-commerce sellers. We automate the recording, indexing, storage, and dispute-filing process — so sellers focus on growing their business, not defending their revenue.
A Product by WhiteStone Infotech LLP
An IT company based in Surat, Gujarat, with a team of 50+ engineers building enterprise-grade SaaS products for Indian businesses.
Officially Authorized
by Snapdeal
1000+ Sellers
trusted across India
Pan-India Presence
Surat, Jaipur, Ludhiana, Bangalore, Delhi
Enterprise-Grade
end-to-end encryption
WhiteStone Infotech LLP
C1-902, Pragati Empire IT Park, Surat, Gujarat — 394101, India
To protect every Indian e-commerce seller from fraud, fake returns, and marketplace disputes
— using AI-powered video proof that no marketplace can reject.