TrackVid Is an Officially Authorised VMS Partner of Snapdeal
TrackVid is an officially authorised video management system partner of Snapdeal. Snapdeal sellers using TrackVid record every order on scan, link the video to the Order ID and AWB, and file SPF disputes with the evidence attached inside Snapdeal's window.
Officially authorised VMS partner of SnapdealWhat it means for Snapdeal sellers
Snapdeal SPF disputes turn on whether you can show what left your warehouse. TrackVid records each order at the packing station the moment the barcode or AWB is scanned, links that video to the Order ID and AWB, and keeps it available for the retention period you choose.
When a dispute is raised, TrackVid files it on your own Snapdeal seller portal access using robotic process automation, with the video attached, inside a window of roughly 48 to 72 hours from return receipt, verified 25 September 2026, confirm in your seller panel. See how claim automation works and how returns are recorded.
Other platforms
Snapdeal is the only marketplace that authorises TrackVid. On Flipkart, Myntra, AJIO, Meesho, Nykaa Fashion, Tata CLiQ, Delhivery and Xpressbees, TrackVid files on your own seller portal access using robotic process automation. See the full feature list, the platform coverage table or how tickets are tracked after filing.
Snapdeal seller questions
Is TrackVid officially authorised by Snapdeal?
Yes. TrackVid is an officially authorised video management system partner of Snapdeal. No other marketplace is named as authorising TrackVid, and claim filing on every other platform runs on your own seller portal access.
What does the Snapdeal authorisation cover?
It covers TrackVid as a recognised video management system for Snapdeal sellers. Sellers record each order on scan, link the video to the Order ID and AWB, and file SPF disputes with the evidence already attached.
How long do I have to raise a Snapdeal SPF dispute?
Snapdeal SPF disputes run on a window of roughly 48 to 72 hours from return receipt, verified 25 September 2026. Confirm the current window in your seller panel, because marketplaces change these without notice.
Does TrackVid file Snapdeal claims automatically?
Yes. TrackVid detects the claimable event, attaches the packing video and any return video, and files on your own Snapdeal seller portal access using robotic process automation, inside the window.
Last updated: 20 October 2026
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